This policy explains how Gallus handles information submitted through this website. We collect contact details, company context, pressroom requirements and message content when you request a quote, service discussion, download or application review. We use that information to respond to your inquiry, route it to the correct engineering or service team and improve the relevance of our follow-up.
Typical inquiry information includes name, work email, phone number, company, market segment, substrate or press requirements and any message you choose to provide. Server logs may also record browser, device and page interaction data for security and performance purposes.
Submitted data may be shared with authorized Gallus, Heidelberg Group or regional partner personnel when needed to answer your request. We do not sell inquiry information. We retain records only as long as necessary for commercial communication, legal obligations, service history or legitimate business administration.
You may request correction or deletion of your contact record by contacting the team through the website. Some information may remain where retention is required for contracts, compliance, security or dispute resolution.